Returns & Exchanges
At Duke's Mayo, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a straightforward return process for all unopened products within 30 days of delivery.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing