Frequently Asked Questions
Everything you need to know about Duke's Mayo orders and products.
What is the shelf life of Duke's Mayo?
Our mayonnaise typically has a shelf life of 6 to 9 months from the date of production. You can find the 'Best When Purchased By' date printed clearly on the neck of every jar.
Does Duke's Mayo require refrigeration?
Unopened jars should be stored in a cool, dry pantry. Once opened, Duke's Mayo must be refrigerated to maintain its quality and creamy texture.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 3-5 business days to arrive at your doorstep.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 14 days for a replacement or refund.
Is Duke's Mayo gluten-free and sugar-free?
Yes, Duke's Real Mayonnaise is naturally gluten-free and contains no sugar, making it a favorite for those following Keto or low-carb lifestyles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.